Questions about ordering, shipping and custom work.
Quick answers about shipping, pickup, payment, custom orders and the WELCOME10 code. Don’t see yours? Contact us at the bottom of the page.
Ordering & payment
How do I order?
Add what you want to your cart. Then check out with PayPal, card or Apple Pay, or send an order request and pay afterward with Cash App or Zelle.
What payment methods do you accept?
Cash, Cash App, PayPal, Zelle and Apple Pay. Apple Pay shows up at checkout on iPhone, iPad and Safari on a Mac with a card in Wallet.
Is there a discount code?
Yes. Join the email list on the homepage and you’ll get the code WELCOME10 for 10% off your first order. Type it into the Discount code box in your cart at checkout. It takes 10% off the items in your cart (not shipping), and you can still check out if a code doesn’t work.
Shipping & pickup
How much is shipping?
Shipping is $7 in the US. Pay before it ships.
Is local pickup free?
Yes. Pickup is free in Phoenix, AZ. We set up a local meetup with you.
How long does shipping or a pickup take?
Contact us with what you’re ordering and where you are, and we’ll tell you for your order.
Custom tees, signs & decals
Can I order a custom tee with my own art?
Yes. Open Custom tee on the shop page, tap a print spot, upload your art and pick the shirt color and size. Left chest is $12, full front or full back is $16, chest plus back is $19, and all three spots is $20.
What happens to the art I upload?
You see a mockup before you add it to your cart, and we receive the mockup and your original upload with your order. If you’re not sure your art came through, contact us.
Do you make custom signs and decals?
Yes. A custom sign is an 8×12 aluminum sign for $12 using your photo or art. A custom vinyl decal comes in 4" for $6, 6" for $8 or 8" for $10.
What sizes do tees, signs and decals come in?
Tees are $18 and come in S, M, L, XL and 2XL. Signs are 8×12 aluminum for $12. Decals are vinyl in 4", 6" or 8" for $6 to $10.
What is your return, exchange or turnaround policy?
Contact us before you order and we’ll answer for your order.
Bulk & business orders
Do you do team, church, school or company orders?
Yes. Use the bulk and business quote form and tell us what you need. Pricing, quantities and timing are confirmed in your quote.
Contact us
Jacob Aaron’s Apparel, Phoenix, AZ. Call or text 480-707-8891 or email jacobaaronsapparel@gmail.com. Open 8am–10pm daily.